None of the other Trend Micro products, including consumer, small business or enterprise, are known to have ever utilized the browser data collection module or behavior leveraged in these consumer apps. We can confirm this situation is contained to the consumer apps in question. We have learned that browser collection functionality was designed in common across a few of our applications and then deployed the same way for both security-oriented as well as the non-security oriented apps such as the ones in discussion. Third, we believe we identified a core issue which is humbly the result of the use of common code libraries. This includes the one-time 24 hour log of browser history held for 3 months and permitted by users upon install. Second, we have permanently dumped all legacy logs, which were stored on US-based AWS servers. We have taken action and have 3 updates to share with all of you.įirst, we have completed the removal of browser collection features across our consumer products in question. We apologize to our community for concern they might have felt and can reassure all that their data is safe and at no point was compromised. Trend Micro is taking customer concerns seriously and has decided to remove this browser history collection capability from the products at issue. The browser history data was uploaded to a U.S.-based server hosted by AWS and managed/controlled by Trend Micro. Cleaner data collection disclosure here: ). The potential collection and use of browser history data was explicitly disclosed in the applicable EULAs and data collection disclosures accepted by users for each product at installation (see, for example, the Dr.

This was a one-time data collection, done for security purposes (to analyze whether a user had recently encountered adware or other threats, and thus to improve the product & service). Battery, and Duplicate Finder collected and uploaded a small snapshot of the browser history on a one-time basis, covering the 24 hours prior to installation. Trend Micro has completed an initial investigation of a privacy concern related to some of its macOS consumer products. Reports that Trend Micro is “stealing user data” and sending them to an unidentified server in China are absolutely false. 4 please scroll down for latest information.

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